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Customer Service Representative

Licensed Insurance Customer Service Representative

CSR Description

Our team is expanding and we are seeking an energetic and collaborative insurance professional to join our amazing team of Rockstar agents!

Must have a great attitude, be coachable and committed to lifelong learning.

Every member of our team loves to win and has a phenomenal work ethic. We expect the same from you!

We are currently seeking to fulfill a full-time position. Our customer service representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, explaining product features and benefits with in-depth product knowledge, providing value and solving problems!

So if you’re up for an exciting challenge and would like to take your career to the next level with the support of an amazing Sales Team, apply right away with a 30 second video of yourself explaining why you’re the best choice for the position.

*Must Have Valid Property & Casualty & Life Insurance License

**Bilingual Candidate (Spanish) Strongly Preferred

Job Type: Full-time

Pay: $35,000.00 – $50,000.00 per year


  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off


  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay


  • Customer Service: 2 years (Preferred)


  • Property & Casualty License (Required)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • Chat

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

This Job Is:

  • Open to applicants who do not have a college diploma

Company’s website:


Company’s Facebook page:


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Yes
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Customer Reviews

Couldn't ask for anything better!

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Vy H

I am very satisfied.

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Xavier V

I’m so glad we switched!

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Tammy C

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I highly recommend Legacy Insurance Group for all of your insurance needs.

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