Virtual Assistant Job Description
Our team is expanding and we are seeking an energetic and collaborative professional to join our amazing team of Rockstar agents!
Must have a great attitude, be coachable and committed to lifelong learning : )
Every member of our team loves to win and has a phenomenal work ethic. We expect the same from you!
We are currently seeking to fulfill a full-time position. Our virtual assistant will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy 3rd party requests, performing administrative work with in-depth product knowledge, providing value and solving problems!
So if you’re up for an exciting challenge and would like to take your career to the next level with the support of an amazing Sales Team, apply right away with a 30 second video of yourself explaining why you’re the best choice for the position.
**Bilingual Candidate (Spanish) Strongly Preferred
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Hourly
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s virtual assistant policies
- Other duties as requested
This Job Is:
- Open to applicants who do not have a college diploma
Company’s website:
Company’s Facebook page:
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Yes
